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MAINLAND UK DELIVERY

  • Second Class Recorded 2-5 Working Days
  • First Class Recorded 2-3 Working Days

EUROPE DELIVERY

  • Delivery to Europe in 3 to 5 working days.

INTERNATIONAL DELIVERY

  • worldwide within 7-14 working days.

All orders dispatched with proof of delivery, customer could track there parcel on the Royal Mail website.

Royal Mail Signed For 1st Class stamps

Royal Mail Signed For 1st class aims to deliver your letter or parcel the next working day and gives you the added benefits of, proof of delivery including a signature from the receiver, the ability to check on line or on your mobile to see when your item has been delivered and compensation cover up to £50 for loss or damage. You get a certificate of posting free of charge when you post Royal Mail Signed For 1st class letters or parcels at a Post Office™ branch. For details of your nearest Post Office branch please use the Post Office finder at postoffice.co.uk.

Compensation

Compensation may be payable in the event of loss or damage if proof of posting and evidence can be provided

Proof of Delivery

Signed For is not a tracked product but you can use Track and Trace to see an electronic signature free of charge. You can obtain a hard copy of the recipient’s signature for an extra £2.20. Urgent or valuable items must be sent using Special Delivery products.

Royal Mail Signed For 2nd Class stamps

Royal Mail Signed For 2nd class aims to deliver your letter or parcel in two to three working days and gives you the added benefits of, proof of delivery including a signature from the receiver, the ability to check on line or on your mobile to see when your item has been delivered and compensation cover up to £50 for loss or damage. You get a certificate of posting free of charge when you post Royal Mail Signed For 2nd class letters or parcels at a Post Office™ branch. For details of your nearest Post Office branch please use the Post Office finder at postoffice.co.uk.

Compensation

Compensation may be payable in the event of loss or damage if proof of posting and evidence can be provided

Proof of Delivery

Signed For is not a tracked product but you can use Track and Trace to see an electronic signature free of charge. You can obtain a hard copy of the recipient’s signature for an extra £2.20. Urgent or valuable items must be sent using Special Delivery products.

Royal Mail Special Delivery™ Guaranteed by 1pm

This is our guaranteed by 1pm delivery service. It allows you to send items to all UK destinations from any Post Office™ branch, for an all-inclusive price.If you send your item from a Post Office branch (or collected by our Business Collectionservice), before the latest acceptance time, we guarantee delivery by 1pm the next working day.We even offer later guaranteed delivery times to the Shetland Islands and other remote destinations, for no extra charge. Guaranteed Saturday delivery isavailable as an add-on to the Special Delivery™ service for the urgent items you post on Friday.Guaranteed Saturday delivery ensures that your item is delivered to the recipient by 1pm on Saturday. In the unlikely event that your item is notdelivered on time, we’ll refund your money. When adding on Saturday Delivery, VAT at standard rate will be added to the basic cost, then an extra fee of £3. Customers need to post items at a Post Office®.

Compensation

Your Special Delivery item has a money back guarantee if it doesn’t arrive by the guaranteed delivery time. All Special Delivery items are automatically covered with £500 compensation against loss or damage. For a small amount you can increasethe level of compensation to £1,000 or £2,500 and as an added extra you can purchase consequential loss up to £10,000.

Trackable

Proof of delivery is standard with this service and you can track your item online using our Track & Trace service.

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Guaranteed delivery in two working days to the majority of UK destinations. Delivery standards may vary for remote areasOnline tracking and proof of delivery30kg maximum weight for individual parcels – no weight limit for multi-item consignments to a single addressMaximum parcel length is 1.5m. Maximum length and girth combined is 3.0mUp to £100 compensation for loss or damage included in the price with enhanced compensation up to £2,500 available for an additional feeSaturday delivery an option for an additional fee25% refund if your parcel is delayed

express48

Guaranteed delivery in two working days to the majority of UK destinations. Delivery standards may vary for remote areasOnline tracking and proof of delivery30kg maximum weight for individual parcels – no weight limit for multi-item consignments to a single addressMaximum parcel length is 1.5m. Maximum length and girth combined is 3.0mUp to £100 compensation for loss or damage included in the price with enhanced compensation up to £2,500 available for an additional feeSaturday delivery an option for an additional fee25% refund if your parcel is delayed

Contact Lebara Play Sales Team

Please call us or send us an e-mail, we reply your mail as soon as possible. Calls are recorded for training purposes.

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